Family Tax Recovery Review for 2024

Some taxpayers know they may be eligible for certain tax refunds but aren’t sure how to claim these. Others aren’t even aware that they could get tax recovery. Thankfully, there are experts who can help – like the team at Family Tax Recovery.

Family Tax Recovery Overview 

We all know that failing to pay taxes leads to negative consequences. However, some people are unaware of the exact amount of tax recovery they could receive. That’s where Family Tax Recovery comes in.

Family Tax Recovery Inc. is a company designed to help people receive a refund on their overpaid taxes. The company was founded in 2015 by Stan Samole and is headquartered in Toronto.

The founder got the idea to create this company after his friend told him he should get a tax review, which he reluctantly agreed to. He was astounded when the accountant found a tiny mistake in his account that led to him receiving a large sum of money. As a result, he decided to provide this service to Canadian families who can’t afford a tax review. 

Family Tax Recovery specialists are professionals who use specialized software to find any unclaimed credits, benefits, and tax returns for the past 10 years, since the Canada Revenue Agency allows tax-related modifications to be made over that period. 

Once you’ve received your unclaimed tax refunds, you can take steps to improve your tax planning. That way you’ll ensure that you don’t have any pending tax recovery in the future, thus you’ll be able to save money instantly.

Family Tax Recovery Website

Given that Family Tax Recovery offers its services online, the website is an important part of its business. There are some positive sides to the website when it comes to user experience, as the application process on the site is seamless.

However, the website design could use a makeover. Apart from not being very aesthetically pleasing, it’s also not very user-friendly. For instance, significant information, such as the fee, is located at the bottom of the page in the FAQ section. 

Family Tax Recovery Application Process

Applying for the service is quite straightforward. First, you need to sign up, providing your full name, email address, and phone number.

Then, you can take these three steps: 

• Complete the Benefits Review Form
• Validate your Social Insurance Number
• Sign the Authorization Form online

Family Tax Recovery Turnaround Times

The time it takes for the company to complete a review is one to two weeks. Those who are found to be eligible for a refund usually receive their money from the CRA in four to eight weeks.

Family Tax Recovery Cost

Even though Family Tax Recovery charges a fee for its services, you only pay after you get your unclaimed tax return. For refunds up to $25,000, the Family Tax Recovery fee is 33%, while for any amount that exceeds it, the fee is just 10%. Best of all, the refund review is completely free.

Family Tax Recovery Customer Reviews

The customer reviews on Facebook are quite solid, as the company received a rating of 3.8 out of 5. What customers appreciated the most is that the fee doesn’t need to be paid prior to receiving the tax refund.

The Better Business Bureau (BBB) reviews are even better. The rating is an impressive 4.33 out of 5. The customers noted that they were able to recover sizeable amounts of money. While most of the BBB reviews are positive, some featured complaints about customer support, claiming they weren’t responding to questions.

We have to note that some of the negative reviews seem a bit unfair, as a number of customers are outraged that they were charged a 33% fee upon receiving their refund. 

However, the information about the fee is clearly stated on the website, although it might be difficult to find since it’s located in the FAQ section at the bottom of the homepage. In terms of complaints about the fee percentage, we would say it is rather steep.

Family Tax Recovery Customer Support

If you wish to contact Family Tax Recovery customer service, you don’t have that many options. You can fill out a form on the website that requires you to leave your full name, email, and phone number. Alternatively, you can contact the agents after you log in. 

Family Tax Recovery Pros and Cons

If you believe you overpaid your taxes in the past 10 years and want to get a refund, then Family Tax Recovery may be able to help you.

A major perk of Family Tax Recovery is the fact that you only pay a fee after receiving your refund, as the refund review is free. Therefore, if the company finds that you aren’t eligible for any returns, you don’t have to pay anything. On top of that, you get to keep track of your credit score for 90 days, which is a nice bonus.

When it comes to the cons, we would say the website isn’t as easy to navigate as it should be. Though the sign-up process is straightforward, finding the necessary information can be a bit frustrating. 

Another disadvantage is that the 33% fee is quite high. Nonetheless, many would agree that it’s worth it as you get quality services and money that you probably didn’t know you could receive. If you find the fee too hefty after all, you can check out software that can help you do your taxes and maximize your tax returns by yourself.

Final Verdict

If you overpaid your taxes in the past decade and want to get a refund, Family Tax Recovery could be the right solution for you. To date, the company has helped many people recover their unclaimed tax refunds. 

The review process is free, and you only need to pay the 33% fee if you’re eligible for a refund. Even though the website could be more user-friendly, it does contain all the essential information. All in all, this is a company worth checking out.