Rocket Lawyer Review for 2024
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Have you ever dreamed about rocket launching your limited liability company? Well, you don’t have to use your imagination anymore – Rocket Lawyer can do it for you.
The company is dedicated to providing quality legal assistance while simplifying all those nitty gritty details related to starting and running a business.
Processing Time: Up to 5 business days
Fortunly Rating
Fortunly's Rating: Our editorial team determines the rating based on a set of evaluation criteria developed for each product and service category.
Strengths
- Easy to use
- Customizable plans
- Free trial
- Registered agent available
- Additional services
- Numerous customer support channels
- Legal advice from lawyers
- Rush filing system
Weaknesses
- Expensive basic plan
- Slow customer support
Rocket Lawyer Overview
When Charley Moore founded the company in 2008, he wanted to create an easy-to-use platform that allowed anyone to compile legal documents, hire lawyers for quick inquiries, or form an LLC. Moore’s firm belief that everyone deserves access to affordable legal services helped advance Rocket Lawyer’s online legal technology.
The website has had more than 20 million customers since its launch. Two million of those used the company’s services for starting a business. The company stands out from the competition with the help of simple document management tools, a network of attorneys, and an LLC forming process that takes just a few minutes to complete.
For our review, we were especially interested in the process involving LLCs and how the site handles user data. We also wanted to confirm numerous claims about the stellar user experience. After all, when a company offers a 100% money-back guarantee, you can be sure the owners are confident about the quality of their product.
We immediately noticed the site’s intuitive and effective design. Moreover, the many products and services on offer are affordable, and customer support agents are very friendly and helpful.
Most companies that process LLC requests operate under the assumption that customers will only use their service once. But with Rocket Lawyer, you can turn the app into your digital office, especially if you sign up for the Premium plan.
How Does Rocket Lawyer Compare to Other Services?
$99 + state fees
$149/year
$49 + state fees
Free (1st year)
$0 + State Fees
Included in all plans
Rocket Lawyer Plans
The pricing plans here differ from those you find at other companies that offer document filing and LLC formation services. There aren’t any pricing tiers, packages, or similar offers. Instead, you can choose to subscribe to the Premium plan or just order a specific service for a one-time payment.
Prices vary depending on what you choose, but certain costs may be completely waived once you get the subscription. To figure out what suits you best, check out what each of the plans has in store.
One-time LLC formation: $99 + state fees
This is a classic incorporation option for a new company, and it isn’t all that different from what the competition offers. You sign up, pick a name for your company, provide all the required information, and Rocket Lawyer will do the rest for you.
But this is a barebones package. For example, you don’t even get an EIN for free, and you’re expected to either provide your own agent for your LLC or pay upfront for the company’s registered agent.
When compared to what other companies offer, even the pricing of this LLC forming package isn’t that great. It’s only reasonable to assume that this option is effectively designed to nudge you towards subscribing to the Premium plan.
Premium membership: $39/month
The Premium membership offers an entirely different experience than its predecessor. First of all, there’s a seven-day free trial. That’s more than enough time to figure out whether the Premium service is the right fit for you. Once you sign up, certain fees will be reduced and others completely eliminated.
For example, your first LLC is free of charge, and if you choose to get a registered agent through Rocket Lawyer, the annual fee is reduced by 25%. In addition, all of the legal documents you create and sign through this platform are free. The same goes for the Document Defense service.
You can also ask a lawyer about any legal issues for free. However, you’re limited to 30 minutes of free legal services per inquiry. Moreover, there’s a 40% discount on certain lawyer fees, and for every other LLC you form through the app, you get a 25% discount.
As for the trial period, here’s what you get:
- Library of free document templates
- One premium document or contract
- One-time digital contract signing service
- Unlimited customer support via live chat and telephone
- No limit on “ask a lawyer” questions (regular 30-minute limit per inquiry applies)
- One LLC formation for free
In short, the free trial is a pretty generous offer.
Further Reading
Find the Optimal Solution for Your Business Needs
Rocket Lawyer Customer Service
Rocket Lawyer offers a multitude of customer service channels. You can contact the company’s support team via telephone, email, or use the live chat option. There’s also an instant help form on the site’s Contact page – undoubtedly the fastest way to get an answer to any question you might have regarding the company’s services.
Simply type in a phrase or a short sentence and RocketLawyer will immediately provide articles on the subject. For people who prefer traditional mailing methods, Rocket Lawyer has a P.O. box where you can send your letters.
Customer support agents are available Monday through Friday from 6 a.m. to 6 p.m. PST. This 12-hour window allows customers in other time zones to get in touch with the support team.
In some of the reviews we’ve seen online, customers complain about the company’s support agents. Complaints range from lengthy waiting times to not getting comprehensive answers. Most agree that you should seek information through the instant help form and only contact the support team if you need further assistance.
Ease of Use
Whether you plan to apply for an LLC or just sign documents online, you’ll find the app perfectly adequate. The website’s design puts all of the features right at your fingertips, reducing the amount of time spent searching through menus and making sure you get the job done quickly. You don’t even need to start registering a company to get an account. You can simply create one and work at your own pace.
The main page displays all the activities on your account, including documents, enquiries, or incorporations. Use the sidebar to make documents, sign legal forms, upload files, register a company, or contact lawyers. Clicking on Extras opens up a full list of features, including a library of resources that will help you run a business.
If you plan to form an LLC through this company, the process is straightforward and takes a mere five minutes to compete. Choose a company name, enter the address and contact information – as well as the industry you’re working in – and name any co-founders. You can then choose any add-ons, such as fast processing.
Incorporation (Turnaround) Time
Once the company reviews your LLC application, the incorporation filing may take up to six weeks. The amount of time depends entirely on the state you’re in, and the site can only give you an estimate during the signup process. You have the option of paying extra for the process to be completed in two business days, but it doesn’t come cheap.
Extra Rocket Lawyer Services and Features
Rocket Lawyer offers the following additional services and features:
Rush Filing
To get the fastest and best LLC service around, you’ll have to dish out $530. This money buys you the highest-priority processing in your state, with electronic copies of documents being sent to you in just one or two business days. The price includes both the rush filing fee and the government fee.
Federal Tax ID Number (EIN)
The EIN isn’t obligatory, but you’ll definitely need one if you aren’t the only employee in your company. With an EIN, you can also apply for a business bank account as well as filing taxes for your company. Bear in mind that this isn’t the cheapest LLC formation stage when compared to the competition, with Rocket Lawyer charging $59.99 for an EIN.
Personalized Corporate Kit and Seal
To look professional and dazzle your clients, it’s important to have an official seal and a binder engraved with your company name. This will cost you $99, which also gets you an additional set of personalized stock certificates and business forms.
Rocket Lawyer Registered Agent
We’ve already touched on this service in our review. If you don’t have an agent and wish to avoid the burden of searching for one, you can pay an annual fee of $149 and Rocket Lawyer will assign you one. If you have the Premium membership, the service will cost you $111 for as long as your subscription is active.
The Bottom Line
If you need legal advice or you’re looking for an affordable LLC formation service, Rocket Lawyer is definitely worth considering. Our thorough analysis of its pricing plans reveals that it isn’t the cheapest option on the market, but its impressive selection of features are worth the money.
The online app and the Premium plan make Rocket Lawyer an office on the go and we highly recommend the service.
FAQ
Is Rocket Lawyer good?
Rocket Lawyer is among the oldest services in the industry and has helped launch more than two million businesses. So yes, it’s a very good service that provides an online platform for all the paperwork you might need.
How do I cancel Rocket Lawyer?
Cancelling the trial or premium membership is very simple. Just log into your dashboard, look for Account Settings, and select the option to edit your membership. You can also contact customer support and request a cancellation. In our experience, cancelling through the legal services website is the fastest option.
Which is better, LegalZoom or Rocket Lawyer?
Both companies are really good at what they do, and their pricing plans are almost identical. But if we have to pick one, our vote goes to Rocket Lawyer. Its platform is much more user friendly and isn’t limited to LLCs. It can be used for writing and signing many different documents as well as getting legal support.