TruthFinder is a people search and background check service that aggregates publicly available information into easy-to-read reports.
Our review examines the company’s services and features in full, so you hopefully get a clearer overview of where TruthFinder shines and how to use it the most effectively.
Detailed people-search reports.
Fortunly Rating
Fortunly's Rating: Our editorial team determines the rating based on a set of evaluation criteria developed for each product and service category.
- Detailed people search and background reports
- Multiple search methods
- Strong privacy controls
- Different unlimited reports with all plans
- Full reports require a paid membership
How TruthFinder Works
TruthFinder combines publicly available information from numerous public sources, including criminal and arrest records, addresses, property and vehicle information, mortgages, relatives and various other public records.
The company then puts all of the available info from federal, state and local government records into a single report, making it a much faster and more detailed overview than if you’d searched through all of these individual databases manually.
Just keep in mind that TruthFinder is not a consumer reporting agency under the FCRA (Fair Credit Reporting Act), so the reports you receive this way cannot be used to determine someone’s eligibility for credit, housing or employment, among other things.
People Search
The people search service is at the core of TruthFinder’s offerings, as it provides the most complete and detailed reports on a person you’re searching for.
The plan costs $28.33 per month, but you can also pay for a 3-month or a 6-month subscription to get a discounted price, which goes down to $22.44 and $19.64 per month respectively.
People search reports may include data from sources that TruthFinder’s other two subscription plans do not offer, including birth information, educational history, criminal and traffic records, court records, asset information and much more.
With this subscription, you also get unlimited background reports and unlimited location reports.
Reverse Phone Lookup
The Reverse Phone Lookup is one of TruthFinder's more practical features, especially when you want to see from whom you’re receiving calls, or if you’re suspicious of unknown numbers.
It can therefore be a good starting point to identifying a person calling you, especially since TruthFinder includes reports regarding addresses, names, social media profiles, locations and related persons with this plan.
This service is the cheapest available here, costing just $4.99 per month, which makes it a standout feature compared to some other companies we’ve reviewed so far.
When you opt for a membership, TruthFinder will include unlimited phone reports in your subscription, as long as it remains active.
Reverse Email Lookup
TruthFinder also lets users search using an email address.
The service works similarly to the phone lookup option, but uses email information to identify individuals connected to those accounts.
This works best if the email address you’re checking on is older and has more data connected to it, so keep it in mind before you opt for this service, as new accounts will possibly have considerably less information available online.
The reverse email lookup is the priciest subscription available with TruthFinder, coming at $29.73 per month. It includes the same types of reports as you would find with the reverse phone lookup, like names, addresses, related persons and more.
The subscription also comes with unlimited email reports and unlimited background reports.
PDF/Report Monitoring Add-On
All three subscription plans we’ve listed can also be improved through the company’s add-on that allows you to download and view all of your reports offline.
It also allows for you to monitor the reports you’re getting for updates. This add-on costs $4.99 per month.
Accuracy of TruthFinder Reports
As we’ve already noted, the quality of reports you get from any of these services heavily depends on not only the amount of public information connected to a certain person, phone number or email address, but also on the accuracy and freshness of that underlying information.
All of the public details can change over time, as people move, change numbers and addresses, and databases may not be updated immediately.
Also, some more common names like “John Smith” for example can make it much harder to distinguish one individual from another, so keep all of that in mind, as this is true for any people search and background check service, not just TruthFinder.
All of the information you find in these reports should therefore be best used as a starting point rather than a definitive proof. This is especially true if you’re looking for more important data like criminal, court, property or legal info, and we’d advise that you double check the results against the original government or public-record source.
The main value of the TruthFinder platform is therefore convenience and accessibility, rather than guaranteeing that every record is completely accurate or up to date.
Security and Privacy
When it comes to security and privacy features, TruthFinder provides its users with a solid amount of privacy controls that allow you to suppress your own information from appearing in its people-search results.
For example, the Right to Know tool allows you to get a copy of your user data for free, which includes information regarding payment records, email addresses, search history and more.
Through this, you can then opt out of sharing some of your personal information for targeted advertising purposes. TruthFinder also supports Global Privacy Control signals, and provides cookie preference controls.
The Right to Delete feature allows you as a user to request removal of your own User Data, while also closing your account or canceling your subscriptions. The company notes that some limited information may still be retained where legally permitted or for purposes such as fraud prevention or billing enforcement, among others.
This, however, does not delete your public data, so if you wish not to appear in TruthFinder background reports, you will have to submit a separate suppression request.
The Suppression Center is where this and other requests are submitted to, and it requires you to provide a phone number, email address or other information to confirm your identity.
Just keep in mind that removing this information does not remove the underlying data from government databases, public records or third-party sources.
TruthFinder also allows users to prevent their name from appearing as a possible relative or associate in other people's reports and provides additional privacy request procedures for certain legally protected individuals, including some judges and law enforcement personnel.
Overall, we’d say that TruthFinder provides a much more in-depth selection of privacy controls than some similar services.
Customer Support and User Satisfaction
TruthFinder features an impressive customer service offering, providing multi-channel support for any questions regarding membership, billing, account access and more.
You can contact the company via email, phone, or through the in-app live chat service. It also features a dedicated help center with a number of most relevant topics and answers that cover a lot of usual inquiries and questions that users may have.
As for user sentiment, TruthFinder currently holds a solid 3.5/5 rating on Trustpilot, from more than 3,100 individual reviews. The majority of positive comments have to do with the quality of the customer service and the responsiveness of the support staff, while less positive sentiments have to do with login issues or difficulties navigating the company’s platform.
Final Verdict
All in all, TruthFinder stands out from many other similar search and background check services by its versatile offer and the amount of information it provides, as well as in-depth privacy controls and world-class customer support service.
With reports as detailed as you can get here, it can be an invaluable tool that greatly streamlines the otherwise straining and lengthy manual data search process.