Upgrade offers fixed-rate personal loans and Upgrade Cards with personal credit lines.
It has become a well-known lender in recent years, especially for its affordable loans, responsive customer service, and simple application process.
Origination fee: 1.85% to 9.99%
Fortunly Rating
Fortunly's Rating: Our editorial team determines the rating based on a set of evaluation criteria developed for each product and service category.
- Offers Visa card tied to a personal credit line
- Fast and simple application process
- Low credit score requirement
- Applying is free
- Credit monitoring tool
- No prepayment fees
- Rich FAQ
- Reliable and fast customer support
- Origination fees add to costs
- High APR for borrowers with poor credit score
- Funds may take up to four business days to arrive
Upgrade Overview
Launched in 2017, Upgrade offers two types of financing options for personal needs: fixed-rate personal loans and Upgrade Cards tied to personal credit lines. Although the company is relatively new, it has already served more than seven million customers.
Upgrade has offices in San Francisco, Phoenix, Chicago, and Montreal, Canada. Its experts use the latest fintech tools to improve Upgrade’s financial services to borrowers. The lender has built a strong nationwide presence by combining digital tools with fast, flexible borrowing options.
Upgrade loans are categorized as small loans. They range from $1,000 to $50,000. Borrowers usually apply for this type of financial support to overcome financial crises, refinance credit cards, or make big purchases. Loans are generally unsecured, meaning that you don’t need any collateral to apply.
Upgrade also offers a revolving line of credit that can be used for any purchase. The line of credit comes with a Visa card that is, the company promises, valid wherever Visa is accepted. The card may not be used for withdrawing cash at ATMs, however.
Eligible purchases can be repaid in fixed monthly installments, which makes this option more predictable than a standard credit card balance.
Upgrade evaluates applicants based on several factors, including credit score, credit usage, payment history, loan amount, and loan term. Borrowers with weaker credit profiles may still qualify, but they should expect higher APRs.

How Upgrade Compares to Other Lenders
7.74%-35.99%
Not stated
170%-349%
None
5.99%-35.99%
None
Financing Options
Upgrade financial solutions include both personal loans and Upgrade Cards tied to personal credit lines. Personal loans are for borrowers who need a lump sum for a one-time purpose.
The Upgrade line of credit works like any credit card. You make purchases and pay them off over time, paying the purchase price and interest to Upgrade.
Personal Loans
Whether you need a personal loan to refinance credit card debt, pay off school or medical expenses, or buy a car, Upgrade could be the perfect provider for you. You can borrow up to $50,000 and use it however you want.
The lender transfers the money directly to your bank account so you get access to your funds as quickly as possible.
Upgrade loans come with fixed monthly payments, meaning you won’t have to worry about any surprising increases throughout the life of the loan.
An Upgrade personal loan is an unsecured personal loan. This means that as a borrower, you don’t need to provide collateral to obtain a loan. Unsecured loans generally have higher interest rates. This makes sense, since the lender needs to secure its services somehow, it charges fees and raises its rates.
The exception to this is an auto-secured loan, which is also available at Upgrade. In this case, your car is used as collateral to qualify you for a loan or lower your interest rate.
To qualify for this type of loan, you must:
- Be at least 18 years old
- Have a valid bank account and email address
- Meet Upgrade’s credit and identity-verification requirements
Upgrade Card
Another personal financing product this lender offers is a line of credit. With a line of credit, you get access to a pool of money from which you can draw funds multiple times.
If you repay the amount you use on time, you’re allowed to use more money in the future. A line of credit functions like a traditional credit card, but typically has lower interest rates.
The exact credit line depends on the applicant and the specific offer.
You access the line of credit with an Upgrade Visa card that is accepted wherever Visa credit cards are accepted. You cannot use the card in ATMs, however.
Balance transfers are available, and depending on the card, balance transfer fees of up to 5%, foreign transaction fees of up to 3%, and ATM withdrawal fees may apply.
To qualify for this type of financing, you must:
- Meet Upgrade’s creditworthiness requirements
- Provide information about your income
- Be eligible under the lender’s current product and state rules
Application Process
From our own experience, we can confirm that the application process is both simple and fast. When you arrive at the site, you’ll see a dropdown menu. To start your application, you simply select a loan amount and specify the reason you are borrowing money.
Unlike some other lenders, Upgrade allows you to check your credit rate for free. The company will perform a “soft” credit check when you apply. This lets Upgrade get a good idea of your credit history and it won’t affect your credit score.
Upgrade is a company that seems to pride itself on flexibility. You’ll receive a loan offer, but if it doesn’t seem like a good option for you, you’re not obliged to accept it.
Here are the steps you need to follow to apply for a loan:
- Go to the Upgrade website
- Choose the loan amount you need
- Choose the purpose of your loan
- Click on the “Check your rate” button
- Get a quote
If you accept the offer, Upgrade representatives will perform a “hard” credit inquiry and ask you for additional information.
The lender performs a soft inquiry when you check your rate and may use a hard credit pull when you complete a full application.
The lender’s final offer depends on your credit score, loan term, and your credit history.
The waiting period for getting funds can be a little longer than you’re likely to experience with other lenders. If you’re lucky, your funds might arrive within one business day, but there’s a chance you’ll wait as long as four business days.
If you’re looking for reliable, same-day funding, many other lenders will be more suitable for you.
You should choose the type of loan you take out wisely, and carefully calculate how much money you need, so that you select the terms that allow you to pay off the loan without busting your household budget.
As for lines of credit, you’ll find an online form on the website that can be completed in just a few minutes. Besides basic personal information, the lender requires information about your annual income.
To apply for a loan, make sure you can meet the requirements by providing the following information:
- Name, address, date of birth, and other basic personal information
- Desired loan amount and term
- Permission for a credit check
- Annual income
- Additional income
- Additional information to verify your identity
Upgrade’s form has two lines for income. One is intended to disclose your annual salary, while the other includes your spouse’s income and money you receive as a child support or alimony. It might also include income not coming from your salary, like dividends or income from rental properties.
Upgrade also allows joint applications for personal loans, which can help some borrowers qualify for larger amounts or better rates.
Features
Upgrade does not publicly emphasize one fixed minimum credit score on its main current product pages, but stronger credit profiles generally qualify for better rates.
If you do qualify, the Upgrade will take care of you by helping you find the best financial solution for your needs. One way it does this is through a helpful financial tool that lets you monitor your credit score at any time you want by performing a soft inquiry.
The tool makes it clear which factors affect your credit score and what you can do to improve it. It provides personal tips and it alerts you when your credit score changes.
Our review wouldn’t be complete without mentioning the customer service. Upgrade has fast, knowledgeable, polite customer agents. You can send an email and receive an answer within a few hours.
If you need immediate help, there is also a telephone hotline that works from Monday through Friday from 5 a.m. to 7 p.m. Pacific time, and Saturday through Sunday from 6 a.m. to 5 p.m. Pacific time. You can ask agents anything you want about your loan and they’ll give you accurate information right away.
Loan Amount and APR Details
Upgrade offers affordable personal loans that can be worth up to $50,000. Since it offers unsecured loans, you shouldn’t be surprised if you pay a higher interest rate here than you would for a secured loan.
When applying for a loan, don’t forget that Upgrade charges a one-time origination fee. The origination fee for a personal loan covers administrative costs, and it’s usually 1% of the entire loan.
However, Upgrade’s origination fee is much higher, ranging from 1.85% to 9.99%. You should definitely take this into account when considering your borrowing options.
For example, let’s say you take out a loan worth $10,000 over a 36-month term with an APR of 17.98%. The origination fee is 5% and the interest rate is 14.32%.
You’ll receive $9,500 ($10,000 minus the 5% origination fee) and make 36 monthly payments of $343.33 for a total of $12,359.88.
Here’s what you can expect from an Upgrade personal loan:
- Loan amount: $1,000 to $50,000
- APR: 7.74% to 35.99%
- Origination fee: 1.85% to 9.99%
- Loan term: 24 to 84 months
- Payment terms: Monthly
Upgrade’s lines of credit are slightly different from its personal loans:
- Loan amount: Depends on your offer
- APR: 14.99% to 29.99%
- Fees: Balance transfer fees of up to 5% may apply, foreign transaction fees of up to 3% may apply, and ATM withdrawal fees may apply
- Payment terms: Monthly
As you can see, a line of credit doesn’t hit you with additional fees, like origination or withdrawal fees.
However, some Upgrade Card offers do include balance transfer, foreign transaction, and ATM-related fees.
Borrowing through the Upgrade Card and using the Autopay feature typically gives you the best possible interest rate.
However, the final APR depends on your credit score, credit history, and the amount you want to borrow.
Eligible and Ineligible Clients
If you meet the company's requirements, there’s no reason why you shouldn’t be able to get a loan from Upgrade.
The most important thing is that you have a credit profile and overall application that satisfy the lender’s underwriting standards.
The loans are available only in the US. Unfortunately, you won’t be eligible if you’re a resident of one of the following states: West Virginia, Colorado, Connecticut, Massachusetts, Iowa, or Maryland.
State eligibility can vary by product and disclosure, so borrowers should confirm availability during the application process.
Repayment Terms
If you take out a loan, you’ll pay it back in regular monthly installments. This lender offers fixed rates, meaning that borrowers are protected from unexpected increases.
When it comes to loan terms, choices are very limited. You can choose only between a 36-month or a 60-month period.
The loan term must be agreed upon during the application process.
Make sure you choose wisely so as not to jeopardize your financial health. Upgrade now offers repayment terms from 24 to 84 months, giving borrowers more flexibility than before.
Some clients state that they would be more satisfied with flexible repayment plans, but the good news is that there are no prepayment penalties. If you are ready to pay off the entire loan, you can do it at any time you want.
Our Verdict
If you want to borrow a small amount of money to consolidate debt, repair your home, or cover unexpected expenses – and you have a good to excellent personal credit score – Upgrade could be the perfect option for you. It offers two financing options: personal loans and Upgrade Cards tied to personal credit lines.
As we’ve mentioned – the main downside of this lender is its limited repayment options. A three-year repayment plan comes with higher APRs, while a five-year plan means lower monthly rates, but only if you have a good credit score.
That said, Upgrade’s current repayment range is broader than before, which makes the lender more flexible than the older version of this review suggested.
*Personal loans made through Upgrade feature Annual Percentage Rates (APRs) of 7.74%-35.99%. All personal loans have a 1.85% to 9.99% origination fee, which is deducted from the loan proceeds. Lowest rates require Autopay and paying off a portion of existing debt directly. For certain discounts, collateral may be required. Loans feature repayment terms of 24 to 84 months. For example, if you receive a $10,000 loan with a 36-month term and a 17.98% APR (which includes a 14.32% yearly interest rate and a 5% one-time origination fee), you would receive $9,500 in your account and would have a required monthly payment of $343.33. Over the life of the loan, your payments would total $12,359.88. The APR on your loan may be higher or lower and your loan offers may not have multiple term lengths available. Actual rate depends on credit score, credit usage history, loan term, and other factors. Late payments or subsequent charges and fees may increase the cost of your fixed rate loan. There is no fee or penalty for repaying a loan early. Personal loans issued by Upgrade's bank partners. Information on Upgrade's bank partners can be found at https://www.upgrade.com/bank-partners/.
FAQ
Does Upgrade charge prepayment penalties?
No. Upgrade personal loans do not come with prepayment penalties.
How fast does Upgrade fund personal loans?
Upgrade says funds are sent within one business day after the necessary verifications are completed, though it can still take up to four business days for the money to arrive in your account.
Does Upgrade let you check your rate without affecting your credit score?
Yes. Upgrade says you can check your rate with a soft credit inquiry, which does not affect your credit score.