If you're looking for a new desktop computer, laptop, or PC parts, you might be wondering where to shop. One option is Newegg, an online store that has quickly gained popularity among enthusiasts. You’ve probably come across a few Newegg reviews, as it’s Canada’s one-stop-shop for all things tech.
We'll walk you through the process of ordering, give you some pro tips, and let you know what our experience was like. Happy shopping!
30-day money-back guarantee
Fortunly's Rating: Our editorial team determines the rating based on a set of evaluation criteria developed for each product and service category.
- Impressive selection
- Reputable hardware seller
- Buy and sell through Newegg
- Newegg Shuffle equal chance system
- Price-match policy
- 30-day money-back guarantee
- Somewhat cumbersome to navigate
Newegg is one of the leading online retailers of computer hardware and consumer electronics. It offers a wide range of products, from laptop computers and digital cameras to gaming consoles and home theatre systems.
The company was founded in 2001 in California by Fred Chang, a Taiwanese immigrant who had previously been involved in the development of a mail-order PC shop.
Chang saw an opportunity to create an online retailer that could compete against large electronics chains by offering lower prices and better customer service. Newegg quickly became one of the most popular online stores for computer hardware and electronics, with over 3 million registered users and products from over 4,500 brands.
The Newegg shop got its Canadian counterpart in 2008. Newegg Canada offers the same low prices and wide selection of products as the US website, with the added benefit of free shipping on most items.
This is an amazing advantage for Canadians, as they no longer have to order from the .com site and wait for their PC parts and builds to be shipped from the US.
Products and Services at Newegg
Newegg’s range of electronics includes:
- Computers and laptops
- Computer parts and components
- Home theatre systems
- Digital cameras
- Gaming consoles
The store isn’t limited to electronics anymore. You’ll be able to find sporting goods, apparel, and even home decor at this site. In addition, Newegg frequently offers promotional discounts and free shipping on orders over a certain amount. It also features points as a loyalty bonus.
But, Canadian Newegg isn't a 100% direct seller. The company sources many of its products from other retailers and acts as a middleman. This can be a good thing for customers as it gives them a wider selection to choose from. If you run a store, you can even apply to sell through Newegg, but we’ll get to that in a bit.
We were pleased to note that prices at Newegg Canada are quite competitive. While it’s impossible to beat online stores like Amazon, PC enthusiasts have found that Newegg outperforms this giant when it comes to their tech needs due to being a specialized shop.
Recently, a trend of reselling, or "scalping" has emerged among the tech crowd. Electronics in high demand, like graphics cards and the latest gaming consoles, are the primary target of people who want to make a quick buck by reselling them through eBay and similar platforms.
This has led to a shortage of such products and inflated prices. In response, the Newegg mobile app now features something called the Newegg Shuffle.
The Newegg Shuffle is a lottery system that gives everyone an equal chance to buy high-demand products at MSRP prices. To participate, customers simply sign up for the Shuffle on the Newegg website and enter a lottery for a chance to buy the product. If they're chosen, they have 24 hours to purchase the product at MSRP before their spot is given to someone else.
The Newegg Shuffle is a great way to combat scalpers and ensure that everyone has a fair chance to buy high-demand products. Its only downside, if we could even call it that, is that you never know exactly when the next Shuffle starts and which products will be offered. That's why Newegg recommends downloading the app and enabling push notifications.
Shopping at Newegg Canada
Continuing our Newegg Canada review, let’s talk about the fine art of online shopping. To begin ordering from Newegg, you’ll need to register for an account which grants you access to the mobile app, PC builder, and other features. Then, browse the categories or use the search bar to find the products you're interested in.
Once you've found an item you'd like to purchase, click on it to be taken to the product page. Here, you can read product descriptions and customer reviews. When you're ready to buy, just click the Add to Cart button.
You can continue shopping or proceed to checkout. At checkout, you'll be asked to enter your shipping information and choose a payment method. Once you've entered all the necessary information, you can review your order and click Submit Order to finalize the purchase.
Selling on Newegg Canada
Maybe you’re looking to diversify your revenue streams to selling computer parts through Newegg. Even if you’re just starting your business and entering the highly competitive eCommerce market, you’ll be able to set everything up through this site.
First, you can sell as an individual seller, which is a good option if your range includes a few items. Individual sellers don't have to pay any listing fees, but they will be charged a commission on each item sold.
Another option is to become a Professional Seller, which is excellent for businesses or individuals with a large number of items to sell. Newegg Sellers have to pay a monthly subscription fee of $41.95 of which they get access to additional Newegg services, such as bulk listing and order management tools.
Finally, you can also become a Newegg Enterprise Seller. This is the highest seller status level on Newegg, but costs $138.95 a month. Enterprise Sellers are able to list up to 10,000 items in their shops, run curated marketing programs, and pay 10% on shipping and fulfillment services.
Newegg Shipping in Canada
When you make an order through Newegg, the site will give you an estimate on how long the shipping will take. Processing time for each order is between one and two business days, and the store doesn’t process any orders on weekends and Canadian holidays. Standard shipping is two to seven business days after the order has been processed, but you can pay extra for express shipping and get your items in up to two business days.
Returns and Customer Support
Not every purchase is entirely smooth. You might not be completely satisfied with the item you ordered, or there might be some issues with it. That’s why all Newegg computer hardware comes with a 30-day money-back guarantee.
Returns are free if you use the prepaid shipping label that was provided with your order. If you choose to return your item without using this label, you will be charged a $9.99 restocking fee. Refunds will be credited back to your original method of payment. In case you paid with a gift card, you will be issued a new gift card for the amount of the refund.
Exceptions to the return policy include digital items, opened computer software, and gaming consoles. These items can only be returned if they are defective, and Newegg inspects all items to confirm the claims.
If you need help with your order, you can contact the customer service team by phone or email. You can also reach out to them through official social media channels. Response times aren’t the fastest around, but your inquiry won’t be left unanswered.
Newegg Review - Bottom Line
Overall, we were impressed with Newegg Canada. The website might not be the easiest to navigate, but we still had no trouble finding what we were looking for. The prices were competitive, and we were able to take advantage of free shipping on some of our purchases. It’s obvious why so many people prefer shopping on this site. Newegg really is worth your time.
Is Newegg a Canadian company?
No, Newegg's headquarters are in the United States, specifically the City of Industry in California. But, the company does have warehouses across North America, including Canada.
Is Newegg a legit site?
Yes, Newegg is a legitimate website and company. It has been in business since 2001 and is one of the most popular online retailers for electronics and computer-related items.
Can Canadians order from Newegg.com?
Yes, Canadians can order from Newegg.com. However, there may be some additional charges, such as duties and taxes, depending on the item you're ordering. It's better to go directly to Newegg.ca and order there, as you'll be shopping locally. Do note that some items may be labelled with "international shipping," meaning they're not located in the Canadian warehouse, so you'll have to pay import and shipping fees on those orders.
Can you trust Newegg sellers?
access the storefront. Additionally, the site has a money-back guarantee in case you find an item unsatisfactory, so the risk is quite low.