Data compiled by the Federal Trade Commission reveals that someone falls victim to identity theft every 14 seconds. This poses serious challenges for both individuals and businesses, with personal records becoming increasingly vulnerable to data breaches.
That's where services like IdentityIQ come in to help.
Insurance coverage of up to $1 million
Fortunly Rating
Fortunly's Rating: Our editorial team determines the rating based on a set of evaluation criteria developed for each product and service category.
- Monthly credit reports
- Dark web monitoring in 25 languages
- Up to $1 million in identity theft insurance for all plans
- Antivirus and VPN bundle
- Identity restoration case manager
- No social media tracking
- Family Protection only available with most expensive plan
IdentityIQ Overview
IdentityIQ is a comprehensive, cloud-based credit and identity theft protection solution that offers users a broad range of features. Its intuitive interface and extensive capabilities make it an ideal solution for individuals and businesses of all sizes that need to manage and secure their digital identities.
With its four-tier structure, IdentityIQ provides a scalable and customizable solution that can be tailored to fit the specific needs of any organization.
Founded under parent company IDIQ, which has offered IdentityIQ services since 2009, IdentityIQ has established itself as a reliable provider of identity theft protection services, helping more than 4 million users so far.
How It Works
IdentityIQ is an online platform that covers everything from identity protection to detecting suspicious changes on your credit report. It also offers bundles with VPN and antivirus for complete protection.
With IdentityIQ, you get credit monitoring coverage, SSN alerts, file sharing network searches, application monitoring, credit changes, and dark web analyses.
The company says it monitors more than 250,000 databases in 25+ languages and also scans public records, social media, and financial accounts.
IdentityIQ also offers mobile apps for iPhone and Android, and the company says alerts can be sent by email, through your online account, and by push notification in the app.
Provide Information
To get started with IdentityIQ, you first need to create an account online by providing the required personal information: name, email, address, date of birth, phone number, password, and Social Security number.
Add Users
After a swift application process, you may be able to add users, depending on the pricing plan you purchased.
If you are entitled to Family Protection, qualified family members are eligible for coverage, and IdentityIQ separately highlights dependent children under 24 in related materials.
Let IdentityIQ Monitor and Alert You
Once the company reviews your application, it will begin monitoring your personal information and credit report for any suspicious activity.
If it detects anything that suggests your identity or financial information have been compromised, it will send you an alert so you can take action to secure your information.
Blocking Malware
Users get device protection through IdentityIQ’s VPN and anti-virus add-on, which includes antivirus, anti-spyware, password management, and parental controls for up to 10 devices.
Insurance
In the event that your identity is stolen, the company will review the case and provide you with up to $1 million in insurance coverage for covered losses such as stolen funds, lost wages, legal fees, and certain personal expenses.
Main Features
Aside from regular identity protection features that include dark web and internet monitoring, SSN alerts, synthetic identity theft protection, change-of-address monitoring, file sharing network searches, lost wallet assistance, and checking account report monitoring, IdentityIQ offers a wide range of additional options to help consumers protect their personal assets.
Credit Reporting and Score Delivery
IdentityIQ monitors your credit report from one or three bureaus depending on plan, with 3-bureau monitoring available on Secure Pro and Secure Max. You can access this information in the “My Credit Scores” section.
Depending on the pricing plan you choose, you can get daily 1-bureau monitoring, annual 3-bureau reports and scores, biannual 3-bureau reports and scores, or monthly 3-bureau reports and scores.
Daily Credit Monitoring
Combined with regular credit reports, daily credit monitoring will enable you to act quickly if you see any changes or activity on your report that you don't recognize.
You’ll get prompt alerts whenever the system notices changes of address, personal information, new credit inquiries, judgments, public records, or new credit, utility, or cell phone applications.
If you sign up for the two pricier packages, you’ll be entitled to the Enhanced Credit Monitoring feature, which monitors changes in real time.
You’ll also be notified about other alterations, such as when your TransUnion score changes by 10 points or when users are added to your credit card.
SSN alerts
The company will review any activities related to your Social Security number and let you know immediately if it is found on the dark web or any other places where it shouldn't be.
This is a step up from other services that usually won’t inform you unless your SSN is used with the wrong address or name.
Dark Web Analyses
IdentityIQ constantly scans the dark web for any mention of your personal information. If your information is found, you'll be alerted so you can take the appropriate steps.
The company reviews the network globally and in 25+ languages, and its application monitoring states that it scans more than 250,000 databases for the use of your information in credit cards, loans, utility services, and other applications.
Bitdefender Premium VPN
IdentityIQ offers an optional VPN and anti-virus bundle. This feature encrypts your internet traffic and helps make it more difficult for identity thieves to track you online.
Whether you’re using your PC, Mac, or mobile device, IdentityIQ offers unlimited encrypted traffic for up to 10 devices according to its public pricing and device-protection pages.
Anti-Virus and Device Protection
IdentityIQ’s device-protection bundle also highlights anti-spyware, password manager support, parental controls, anti-theft tools, adware blocker, and app lock features
Identity Restoration and Insurance
But what if, despite all your best efforts, your identity is stolen? IdentityIQ has you covered there, too. With its identity restoration services, you'll get your life back on track in no time.
IdentityIQ will provide you with a dedicated case manager based in the US who will create a plan of action and work with you to restore your identity.
While IdentityIQ is great at identifying issues with your credit reports, you’ll probably need to employ a reputable credit repair company to resolve them.
Meanwhile, the aforementioned insurance coverage of up to $1 million covers things like legal fees, lost wages, and unauthorized electronic fund transfers.
On top of that, if you opt for the Secure Max plan, you’ll get an additional sum of up to $25,000 in ID theft insurance for your children, provided that they are under 24 years old and living with you at the time the identity theft occurred.
Pricing Plans
IdentityIQ has several pricing tiers to choose from depending on the features you need.
Higher prices are shown when VPN & Anti-Virus are added, and the yearly option is advertised at 15% off.
The basic package, Secure Plus, starts at $11.49 per month and includes annual reports from the three major credit bureaus, one-bureau credit report monitoring, and up to $1 million of reimbursements for stolen funds.
This is easily more than enough for the average consumer.
Secure Pro starts at $21.49 per month and includes all of the features of the Secure Plus package, plus biannual reports from the three credit bureaus, three-bureau credit report monitoring, an enhanced credit report monitoring option, as well as criminal activity and score change alerts.
For those who need the most comprehensive protection, the Secure Max plan starts at $31.49 per month and adds a credit score simulator and tracker, family protection with up to $25,000 in ID theft insurance, and fraud restoration with LPOA, among other components.
IdentityIQ doesn’t typically have a free trial option or a free plan. However, the company FAQ says it may periodically run special offers or promotions.
Complaints and Reviews
As with any product or service, there are always a few complaints. However, IdentityIQ generally seems to have satisfied customers.
Its BBB profile shows an A+ rating, its iPhone app shows a 4.9/5 rating from 4.7K ratings, and its Google Play listing shows a 4.8-star rating.
How IdentityIQ Compares to Other Similar Services
Start from $8.49 per month
Up to $1 Million
Start from $8.99 per month
Up to $1 Million
Start from $14.95 per month
Up to $1 Million
Final Verdict
The company is among the most reliable and comprehensive credit monitoring services. It can be an excellent choice if you’re looking for extensive protection against identity theft and other fraudulent activities.
With its base package, you’ll get daily credit monitoring and dark web surveillance, which are rare in the industry. Higher-paid packages will provide you with monthly credit reports, which can tell you if your identity has been compromised.
Finally, the possibility to bundle VPN and anti-virus protection makes the IdentityIQ offer compelling, but the company’s inconsistent public pricing is something readers should watch closely before signing up.