You finally find the perfect apartment. It has everything: a modern kitchen, a sunny living room, a bedroom window facing the park. You fill out the application and begin packing, only to get a call from the listing agent. Unpack those boxes. You failed the credit check.
Preventing disappointments like these is what CreditRepair.com is all about. The agency provides personalized credit-fixing plans, constant monitoring of your credit score, and interesting tools that can help you remedy credit defects as quickly as possible.
Regular updates on your credit score
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- Customized plans
- Regular updates on your credit score
- Personal online dashboard
- Mobile app for iOS and Android
- Free consultations
- Discount for veterans
- Free score tracker
- No guarantee for removing negative items
- Pricing details are not presented as clearly as some competing services
CreditRepair.com Overview
CreditRepair.com is a Salt Lake City-based company with years of experience providing legitimate credit repair services for clients across the country. It has worked with more than 850,000 members since 2012.
The company specializes in detecting and challenging all types of negative items and inconsistencies in credit reports, from simple errors and outdated information to identity theft and wrongful collection reports.
The company verifies errors and then disputes inaccuracies at all three major credit bureaus: Experian, TransUnion, and Equifax.
Not only does the company help you build a customized plan for removing derogatory items from your report, but it also empowers you to monitor your credit score so you can qualify for financial products and loans.
CreditRepair.com doesn’t guarantee the removal of negative items from your files, but it will do everything it can to remove mistakes from your credit profile.
If the negative items on your credit report are accurate, CreditRepair.com can’t help you. Those items will stay there for seven years. Any credit repair company that promises to remove those items is running a scam.
How CreditRepair.com Compares To Other Similar Companies
Starting at $49.95/month
No
$79/month
Yes
$79/month
Yes
What You Can Expect
CreditRepair provides consumer credit repair services to people who want to remove inaccurate or inconsistent information from their credit reports.
Unlike other agencies, CreditRepair.com helps you come up with a personalized plan for restoring your credit score so you can qualify for better loan terms, buy vehicles, or get approved for a mortgage.
The company has defined a three-step process for finding, correcting, and removing errors from your credit files. Here is what you can expect from your credit repair journey:
Credit Check
When you create an account, the company reviews your credit reports with you and looks for questionable negative items that may be inaccurate, unfair, or unverified. The company will then request copies of your credit report from the industry’s three major credit bureaus.
This is important because each bureau works with different agencies and sources, meaning that your credit reports likely list different information, are subject to different errors, and quite possibly award you different credit scores.
It’s also important to note that this is a free credit repair check, and you won’t be charged a dime at this point, which gives CreditRepair.com an upper hand over other credit repair companies. After the company gets the three credit reports, it looks for errors like late payments, open bankruptcies, misspelled addresses, and duplicate accounts.
After identifying errors in your credit reports, the company’s representatives work with you closely to prepare challenges. As part of the credit repair process, the agency will build a game plan that fits your personal goals and needs.
Challenge
Your team’s next step is to send dispute letters to creditors who are reporting inaccurate information. CreditRepair.com’s representatives do everything they need to make sure creditors and credit reporting agencies meet their legal obligations.
Upon receiving a challenge letter, each creditor contacted by the company reviews your file to verify it has sent inaccurate or mistaken information to credit reporting agencies.
After creditors remove the negative items from your files, CreditRepair.com follows up with the credit bureaus and updates your progress through your account tools. This is the most important phase in your credit-fixing process, and it takes a devoted support team that will be persistent in challenging negative items.
During this process, you’ll be able to monitor the credit repair progress via a credit score tracker on your dashboard, which is available on both the website and mobile app.
Change
Once the paperwork with creditors and bureaus is complete, you will receive a new credit report with the corrections made by the credit bureaus.
CreditRepair.com customers confirm that the company can correct mistakes caused by identity theft or duplicate accounts. You didn’t make those errors, and the law requires that they be corrected.
Credit bureaus are not obliged to correct errors that are caused by consumers, however, and those are naturally harder to address. But if you are not satisfied with the initial results of CreditRepair.com’s work, the company will challenge creditors again and work directly with the credit bureaus.
If you fell behind in paying bills because a job accident left you temporarily unable to work, for example, the credit bureau might boost your score by a few points after hearing the explanation.
Additional Services
CreditRepair.com is known for maintaining long relationships with clients. Even when its work is done, the company keeps monitoring your credit score, informing you of changes, and helping you achieve your financial goals.
Here are some of the company’s additional products and services:
Personal Online Dashboard
CreditRepair agents will do monthly reviews on the credit repair process and send you emails or messages about the progress that they made. For constant monitoring of your credit score, the company offers a personal online dashboard. The dashboard allows you to monitor your credit day and night.
Moreover, this personalized tool allows you to find out more about additional steps you can take to boost your credit score.
Mobile Apps for Credit Score Monitoring
CreditRepair.com has developed free apps for mobile devices that run iOS and Android. By visiting the website, or by logging into your dashboard, you’ll find the Mobile Apps page.
By clicking on the download link, you’ll be redirected to the App Store or Google Play, depending on what’s your store of choice.
With the app, you can contact customer service and monitor your credit health. You can access your credit report summary on your phone or tablet any time you want. The app shows you all the corrections, current challenges, and creditor interventions.
For example, when an error in your credit report has been resolved, the app shows the type of account that had the error, the date when the error was removed, and the bureau that made the removal.
TransUnion Credit Monitoring Services
The company uses TransUnion sources to get your credit report and continues to monitor your credit rating on TransUnion for any credit issues that may arise.
Its site also highlights identity theft insurance and score updates as part of the package value.
Price and Guarantees
CreditRepair.com offers two service levels: Value, starting at $49.95 per month, and Advanced, listed at $119.95 per month. While the company’s website does not present every pricing detail consistently across all help pages, these are the two main plan levels it currently promotes.
If you are not sure which plan to subscribe to or whether this service is right for you, you can take the free self assessment on the website. It will also guide you through the signup process.
They will also create a personal plan with the steps you need to take to remove negative items and boost your credit score.
CreditRepair.com does not guarantee that incorrect items will be removed from your credit report or that your score will rise. Instead, it focuses on challenging inaccurate, unfair, or unverifiable items and improving your credit profile over time.
Speed of Service
Remember that it takes time to remove negative items from your credit report and boost your credit score. It is likely that you will have to wait some time before you see results. The company says there is no fast and easy answer because every credit situation is different.
Its site also says past members saw an average 40-point score increase in four months and that the average client uses the service for around six months, although individual results vary.
Customer Support
CreditRepair.com lists member support at 1-800-232-6499, with service hours Monday through Friday from 7:00 a.m. to 7:00 p.m. MST. You can also reach them by email.
Our Verdict
CreditRepair.com remains a recognizable and user-friendly option with a free evaluation, strong app support, and a lower advertised entry price than some competitors.
The main drawbacks are the lack of a service guarantee and a mixed pricing language across its own site.
FAQ
How much does CreditRepair.com cost?
CreditRepair.com offers the Value plan at $49.95 per month and the Advanced plan at $119.95 per month.
Does CreditRepair.com have a mobile app?
Yes. The company offers apps for iPhone, iPad, and Android devices.
Is there a veteran discount?
Yes. CreditRepair.com says it covers 50% of the first payment for veterans and active military.