LightStream is the online lending division of the Truist Financial Corporation, a bank created through the SunTrust Bank/BB&T merger.
With a fast and easy application process, excellent rates, and flexible terms, LightStream is a perfect choice for anyone looking to consolidate their debt, find funding for home renovations or to cover other larger expenses.
APR 6.49% to 24.89%, good to excellent credit required
Fortunly Rating
Fortunly's Rating: Our editorial team determines the rating based on a set of evaluation criteria developed for each product and service category.
- Straightforward online application
- Rate Beat Program
- Low rates
- No origination, prepayment, or late fees
- Funding within the same day
- Large loan amounts
- Requires good to excellent credit
- No soft credit pull
- No financial education
LightStream Overview
Founded in 2013, LightStream is an online lender that provides unsecured personal loans to borrowers with strong credit histories.
The lender is a division of Truist Bank, which offers consumer and commercial banking, insurance products and services, and asset management.
LightStream offers a wide range of personal loan products to meet the individual needs of borrowers with a good credit score.
Whether you need funds for a home improvement project, a wedding or special event, or simply want to consolidate your high-interest debt, LightStream has the tools to help you accomplish your financial goals.
To get started, you can apply for a personal loan online in minutes and receive a response during business hours. If approved and you complete all required steps by 2:30 p.m. Eastern on a banking business day, the funds can be deposited as soon as the same day.
The lender offers loans that range from $5,000 to $100,000. The APR can be as low as 6.49% or go up to 24.89% for applicants who use AutoPay discount prior to loan funding.
Without AutoPay, the APR is 0.50% higher. There are no origination, prepayment, or late fees, and loan terms typically range from two to seven years but can go up to 20 years for home improvement loans. Florida borrowers may also owe a documentary stamp tax that is added to the loan amount where required by law.
How LightStream Compares to Others Lenders
6.49% - 24.89% (with AutoPay)
2 to 7 years (up to 20 years for some home improvement loans)
Get Your RateApplication Process
The first step involves providing your personal details through an online application, including your Social Security number, income details, employment status, and current address.
You also need to specify if you want an individual or joint loan application. A response to your application will come during business hours.
Finally, once you receive approval, you need to choose a repayment plan that works best for your needs. E-sign your loan agreement and wait for your funds.
Of course, the lender reviews your application before sending the amount you requested to your account.
Some applicants can expect the funds on the same day as the approval. LightStream also offers more flexible options, allowing borrowers to choose their own funding date.
Overall, the application process is relatively straightforward and streamlined and can be completed via iOS and Android apps on the go.
Personal Loan Basics
The next part of our review delves deeper into the loan types.
LightStream offers unsecured personal loans, which means that your loan is not backed by any collateral. That’s why applicants need a good-to-excellent credit profile.
Aside from credit requirements, the borrower must be at least 18, and LightStream says loans are not available to non-resident aliens.
Once you get approved, you can use the money for various purposes, such as home improvement or debt consolidation. The money can also serve as an auto loan or help recipients get their hands on a boat.
Furthermore, the unsecured loan can fund the construction of a new swimming pool in your backyard, cover the costs of a wedding, or finance PreK-12 education.
Currently, you won’t be able to use your loan proceeds to fund college or post-secondary education or refinance an existing LightStream loan.
Unfortunately, as there aren’t loan pre-approvals, you won’t be able to avoid a hard inquiry.
Loan Amount and APR Details
With LightStream, applicants can take out loans ranging from $5,000 to $100,000.
Although there are lenders that offer less than $5,000, this is still a popular destination whether borrowers are looking for lower monthly payments or shorter terms.
The actual loan amount that you're eligible for will be based on a number of factors, including your credit score, income, and debts. Both the interest rate and loan term will also depend on these factors.
LightStream offers competitive rates, ranging from 3.49% to 19.99% if you use AutoPay and payments come directly from a bank. However, if you choose the invoice payment option, the rates will be 0.50% higher.
We love the fact that the lender offers joint applications, which can help you secure approval more easily in some cases, although a lower rate is not guaranteed.
Some user reviews echo our warnings about committing to payment schedules that you may not be able to fulfill. If you don't think you'll be able to pay off your loan on time, it’s better to shop around for lower interest rates and longer terms.
For borrowers with strong credit who want a large unsecured loan with no fees, LightStream remains one of the more compelling options in this category.
Loan Fees
Unlike its competitors, LightStream doesn't charge any fees. This is pretty impressive as most lenders charge some sort of origination, application, or late fee.
As we've already mentioned, borrowers who choose AutoPay will get an APR rate discount of 0.50%.
LightStream also promotes its Rate Beat Program, which says it will beat a qualifying competitor’s unsecured loan rate by 0.10 percentage points.
Repayment Terms
Paying back the money can be done in fixed monthly installments over a period of two to seven years for most loans. The maximum term is only available for home improvement loans, which go up to 20 years.
Keep in mind that the repayment terms largely depend on the loan amount and your creditworthiness. The better your credit score, the lower your interest rate and monthly payments.
Finally, if you set up AutoPay, you won't need to worry about missing your due date as you can lean on the bank to take care of payments.
Customer Support
Customer support is serviceable, but it is not one of LightStream’s standout strengths.
While the website contains a decent amount of information in the “Questions” section, it can be hard to find what you're looking for.
LightStream doesn't offer a comprehensive knowledge base or tutorials for its novice borrowers. To make matters worse, there is no live chat option on the site.
That said, customer support is available via the channels listed on the site. The service is available Monday through Friday from 9:30 a.m. to 7 p.m. Eastern and Saturday from noon to 4 p.m. Eastern.
Application processing hours are Monday through Friday from 10 a.m. to 6 p.m. Eastern.
Why Choose LightStream
Based on all of the above, LightStream is your best bet if you're looking for a personal loan to cover one-time expenses and want competitive interest rates, no fees, and flexible repayment terms.
LightStream is a great choice for borrowers with a good or excellent credit score who want larger loan amounts, especially if they are looking to fund home improvements. The online application process is simple and built for borrowers who are comfortable handling everything online.
Finally, LightStream has swift turnaround times, and you can expect the funds in your account on the same business day that you get your approval if you complete all required steps by 2:30 p.m. Eastern on a banking business day.
Where LightStream Falls Short
Most customer testimonials share our conclusions about the main downside of this lender, which is its customer support.
You can only reach the support team during business hours via email, and there's no live chat option. We would have also liked to see financial education resources for those who are new to personal loans and online borrowing.
You'll be disappointed to hear that the lender does not offer a soft-pull prequalification path on its current site.
You need to fill in a complete form and provide all the necessary documents first, which will affect your credit score.
Another thing to keep in mind is that its loans are not available to everyone. To qualify for a loan with, your credit score needs to be good or excellent, and you should have a long credit history.
On top of that, its minimum loan amount is relatively high, which might not be ideal if you're looking for a smaller loan.
Final Verdict
All in all, Lighstream is best suited for borrowers that are financially stable, and for those that seek fast lending with zero fees, especially when in need for major expenses.
If your credit profile is not at the needed level, however, and you want an option that avoids hard inquiries, it may be worth looking at more flexible alternatives first.
FAQ
Does LightStream let you prequalify with a soft credit check?
No. LightStream does not advertise a soft-pull prequalification option on its current site, so applying is not ideal for borrowers who want to compare rates without a hard inquiry.
Does LightStream charge any fees?
LightStream says its loans come with no origination fees, no prepayment penalties, and no late fees. Florida borrowers may still owe a documentary stamp tax required by state law.